As a member of the Singapore Power Group, SP Services provides meter reading, meter data management and billing services to the electricity market. It also facilitates competition in the retail market by enabling consumers to switch seamlessly between retailers and between buying from retailers and from the electricity pool.

For the convenience of customers, SP Services also provides billing and payment collection on behalf of other utility service providers such as the PUB for water charges, City Gas for gas charges, and the various refuse collection companies for refuse removal fees.

Leveraging technology and drawing the best from its people, SP Services is committed to service excellence. It has achieved certification in SPRING’s Singapore Quality Class (Star) and the Singapore Service Class (S Class) and re-certification of the People Developer Standard (PDS).

In the 2009 Expat Explorer Global Survey, Singapore emerged tops in the ease of setting up utilities. This is an affirmation of the hassle-free and convenient service that SP Services work hard to provide.